Don’t use the number in the email or text.If you get an email or text you’re not sure about: But if you let them, they could install malware, block you from getting to your own files, and sell you worthless services. Some scammers might ask you to “verify” your credit card information, while others might say they need your password to remote into your computer so they can remove the Norton program. If you call, you’ll be connected to a scammer. If this is a mistake, the email says, you should call immediately. (Tip: the emails are NOT from Norton.) The emails say you’ve been (or are about to be) charged for a Norton product - maybe an auto renewal or new order. People tell us they’re getting emails that look like they’re from Norton, a company that sells antivirus and anti-malware software. Scammers know that, and are taking advantage of it in a new phishing scheme. Your first instinct may be to immediately call the company or respond to the email and to stop the payment. Let’s say you get an email about a charge to your credit card for something you aren’t expecting or don’t want. Identity Theft and Online Security Show/hide Identity Theft and Online Security menu items.
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